Some thoughts on Wanadoo as a broadband provider that I thought I would jot down and write to them about today after speaking to their tech support people (on the telephone no less). A Letter to Wanadoo As a new customer I would like to draw the attention of the Board that to the high number of failures provided by your company. I am sure I am not alone in this. I signed up with Wanadoo on 20 January 2006 for a wireless and talk package because it was competitively priced (not cheaper than others but competitive) and provided an easy means to register (online). Unfortunately, this was the only positive experience I have had with your company. Wanadoo’s failures include: Failure to provide a basic broadband internet service . A call to a consultant today, 24 February, suggested that this is because your service is trying to connect a faster speed to what is possible on the telephone line. Meanwhile I will be a month without an internet service while you have been charging me for a s